Overview

Mailing Tips and Guidelines

Packing

Pack your items securely, use plenty of tape, and place a label with your shipping address and return address inside your package in case it becomes damaged in shipping.

Be sure to insure valuable items.

Claims should be made at the originating shipping office. Because we are a Contract Postal Unit, claims cannot be made at this location. To place a claim, the Shipping Services require a receipt or documentation of the item’s value.

Move-in Tips and Guidelines for Incoming Students

  • Students can begin requesting TCU Box addresses through the MyTCU portal July 1st.
  • Do not ship items to TCU before you have your TCU Box address.
  • Do not ship any items over 70 lbs.
  • Try limiting the number of boxes shipped during move-in to 15. Here are some helpful tips:
    • Purchase items locally at shopping centers near campus like Hulen Mall, University Park, or Chapel Hill Shopping centers as well as Target, Walmart and the TCU Bookstore.
    • If shipping from Amazon, wait for all items to ship together.
    • Pack for the first semester and plan to swap for winter clothes during the holiday break.
    • Try to speak with your roommate ahead of time to coordinate who’s bringing what.
    • mail room
  • We recommend shipping through UPS Ground or FedEx ground, as they provide the most reliable package tracking.
  • Use boxes designated for shipping. Pack boxes full and secure fragile items or use filler. Tape excessively!
  • Package pick up is located at the Frog Alley Parking Garage. Please plan to pick up no earlier than 2 hours before scheduled move-in timeslot. Students with a 7 a.m. to 10 a.m. move-in timeslot can pick up the afternoon before between 12 p.m. and 3 p.m. Enter through the west side, lower level.
  • Please visit our website contact page for maps and hours of operation.
  • Please have your TCU ID number and a photo ID, such as a driver’s license, to pick up packages. Students are not required to have their TCU ID on hand to pick up packages during move-in.
  • We will have carts available to borrow to transport items to your car, dorm or residence hall.
  • Move-in usually brings long hot days. Wear light comfy clothes and stay hydrated.

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